Two technicians work on a wiring project. Their task is to setup all the wiring for a tall business building! Quite a daunting task. Naturally two roles emerge as one takes up wiring the lighting, gadgets, wall sockets, emergency circuits, etc and other takes up figuring out where to get the wires from, materials, circuit blueprints, etc. Clearly both are important or at least it would be an endless argument as to which is more important. So, the day comes when all the wires have been purchased, the plan laid out and both the fellows get to work. Within a short period of just a week all the work has been completed and the desks start getting filled with the new employees. The employees are so amazed at their new lights, fancy tables with embedded sockets, awesome air conditioning, and the amazing placement of the power strips under their desks! A bunch of them want to express their gratitude and so they group up and seek out the technician that setup the sockets, switches, gadgetry. The technician loves to meet these co-workers and becomes friends with all of them.
Meanwhile, the other technician is trying to figure out how to untangle the mess that has been created, reevaluating the wires, triple-examining the circuit blueprints. As a result he is left out of the excitement and never gets to meet the people who he just built an amazing wiring system for!
A People Dilemma - how to give people recognition for the behind the scenes work / ground work they do. Just because some work is behind the scenes, or too technical, should we not attempt to make others understand the significance or the quality or the impact of this work? Is this not a human problem that no one tries to solve? Should we just accept that it is too technical and not even try to make people understand?